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Jeannette Curtis, Executive Director

Navigating the maze of social services can be overwhelming—but you don’t have to do it alone. Fairfield County 2-1-1 is here to connect you with the help you need, when you need it most.

Whether you're facing challenges with food, housing, utilities, mental health, addiction, or

or recovery, we provide referrals to trusted local resources—and we’ll help you know what to expect along the way. Your time is valuable, and our goal is to make accessing support as simple and stress-free as possible.

In Crisis? We're Here 24/7

If you or someone you care about is in crisis, call our 24-Hour Crisis Line at (740) 687-TALK or dial 988 to speak with a trained professional—day or night. You define your crisis; we’re here to help you work through it.

We also serve as the central access point for mobile crisis assessments in our community. If you or your child are experiencing a mental health emergency or behavioral health concerns, we can quickly connect you with the mobile crisis team.

23,375

Calls Answered

22,780

Referrals Made

4,388+

Unique Clients

Top Services Referred:

  🍎 Food Pantries

  👚 Back to School Clothing

  💡 Utility Assistance

  📃 Birth Certificate Fee

        Assistance

As back to school season approaches, 2-1-1 is helping to process hundreds of applications for school clothing vouchers in partnership with Charity Newsies and St. Vincent De Paul.

Year round, 2-1-1 helps connect individuals with free or low cost clothing programs. In 2025, we've seen this need nearly double compared to 2024.

For a more detailed look at the work we're doing, check out our 211 Counts Data Dashboard!

Data is updated daily; however, data from the most recent 60 days is considered preliminary and may be incomplete.

Our Payee program is designed for individuals who experience chronic and persistent severe mental illness, struggle with substance use and recovery, or are developmentally disabled and are receiving government assistance. 2-1-1 payees work as part of our clients care team to ensure that a client’s basic needs are being meet. One of the main goals of our payee program is to help clients find and maintain safe, stable housing. Once safe, stable housing is in place, our payees work with the client to establish a budget to ensure all basic needs are being met.

In partnership with the Fairfield County ADAMH Board, Fairfield County Board of Developmental Disabilities, and the Fairfield County Guardianship Board, 2-1-1 currently serves as payee to over 100 clients.

📍 625 Garfield Ave, Lancaster, OH 43130

📅 7/27/2025      🕒 3:00pm-5:00pm

📍 Downtown Lancaster

📅 8/21/2025       🕒 6:30pm-8:30pm

📍 Downtown Lancaster

📅 9/13/2025      🕒 4:00pm-10:00pm

📍 Downtown Lancaster

📅  9/25/2025      🕒 5:30pm-7:30pm

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