Contact Us

Corner of W. Main St. and N. Broad St., near the Fairfield County 2-1-1 office

Get Connected. Get Answers. 24 hours a day by dialing three numbers… 2-1-1.

2-1-1 is the number to dial when you need help. Phones are answered by real people — trained professionals with access to a comprehensive database connecting you to available resources in Fairfield County. It’s fast, free, and confidential.

Location

Fairfield County 2-1-1

108 West Main Street, Suite C

Lancaster, Ohio 43130

Contact

Phone: 2-1-1 or 740-687-0500

Crisis Hotline: 740-687-8255 (TALK)

Fax: 740-689-9827

Call Center Hours

Monday – Friday: 8:00 AM – 4:00 PM

Walk-In Hours

Monday – Friday: 9:00 AM – 4:00 PM

Send Us a Message

Location Directions

From 33 East (Pickerington / Canal Winchester / Carroll): Take U.S. 33 E; stay right on the 33 Business Route, Lancaster; 33 East becomes Memorial Drive. Follow Memorial Drive to W Main Street, turn left. Head east for 0.2 miles. 2-1-1 is on the right.

From 33 West (Sugar Grove): Take U.S. 33 W; 33 W becomes Memorial Drive. Follow Memorial Drive to W Main Street, turn right. Head east for 0.2 miles. 2-1-1 is on the right.

From Southwest (Amanda / New Strasburg): Take US 22 E toward Lancaster; US 22 becomes Lincoln Ave. After crossing Memorial Drive, Lincoln Ave. becomes W Main Street. Continue east for 0.2 miles. 2-1-1 is on the right.

From Northeast (Rushville / West Rushville): Take US 22 W toward Lancaster; US 22 becomes E Main Street. Follow E Main Street; 2-1-1 is on the left after crossing Broad Street downtown.

From North (Baltimore / Thurston): Take OH 37 E / Lancaster Newark Road NE toward Lancaster; OH 37 becomes High Street. Follow High Street to E Main Street, turn right; 2-1-1 is on the left after crossing Broad Street downtown.

From East (Bremen): Take OH 37 W / Lancaster New Lexington Road SE toward Lancaster; turn left onto E Main Street; 2-1-1 is on the left after crossing Broad Street downtown.